measuring return on knowledge

Measuring Return on Knowledge for your Clients: The Methodology

Previously, we covered why it is crucial for consultants to focus on Return on Knowledge (ROK) as a metric for clients. We also examined how consultants can lay the groundwork for measuring a client’s ROK. In this post, we will look at the processes and methodologies necessary to actually go about successfully measuring return on knowledge for your clients. Essentially, …

Big Data Fails

When Big Data Fails, it’s People Data to the Rescue

Big Data – I know, it’s that term again! But like it or not, it is here to stay – in 2015 and beyond. However, there is a change in the way big data is being discussed. Somehow people are no longer characterizing big data as the best thing to happen to the business world, and somehow big data no …

Change Leadership

Change Management & Change Leadership: Pros & Cons

The rise of technology has triggered monumental change in most industries. More than ever before, organizations today are having to adjust, sometimes dramatically, in order to compensate for the new demands and expectations of consumers. Unfortunately for these organizations, employees are all too often adverse to change, making the process of any significant change hard to navigate. “Change Management” and …

corporate social responsibility

Corporate Social Responsibility: 5 Ways to Improve Stakeholder Engagement

When it comes to company reputation, it is commonly understood that perceptions shape reality. Whether a company dealing with brand management or environmental sustainability, managing the experiences, impressions, beliefs, and feelings of stakeholders can often mean the difference between success or failure in the marketplace. This principle is the driving thought behind initiatives of corporate social responsibility. Despite increasing discourse on corporate …

employee engagement quotes

7 Employee Engagement Quotes to Remember

“Employee engagement” is a hot topic among businesses today, and for good reason. Statistics have shown that employee engagement is directly connected to high performance teams and, in turn, to company performance and revenue. There are innumerable theories, tips, and even organizations devoted to the question of how to best foster employee engagement. At 9Lenses, we have found that frequently …

Be a Salesperson

Why Every Professional Needs to be a Salesperson

In the early stages of my career, I used to get offended when people told me that I was a good salesman! I used to think of Vinny working customers at his used car lot and didn’t really want to associate myself with that particular persona. Maybe these compliments were backhanded at times, and at other times, maybe I mistook …

Leading High Performance Teams

Communication: Intrinsic to Leading High Performance Teams

Statistics have shown us that ensuring employees are engaged is essential to leading high performance teams. There are dozens of ways to cultivate employee engagement, all of which have their own lists of pros and cons. While each organization must choose the methods of engagement that work best according to its unique composition, some practices are applicable to almost every …

plan a better strategic offsite

Plan a Better Strategic Offsite

An organization cannot afford an unsuccessful offsite. Strategic offsites are often more important than regular managerial meetings for a number of reasons. For example: Offsites are one of the few instances when all leadership members are present in one place to explore strategic issues in depth for several days. It is a rare opportunity for leaders to think afresh about …