Insights

Subscribe To The 9Lenses Blog Sign Up

Human Resources

Hitting Refresh on Performance Reviews

Hitting Refresh on Performance Reviews

January 27, 2016
Performance reviewing is a process that comes right out of our management books and has remained “textbook” for decades. Most companies, big and small, have either adopted semi-annual or annual performance reviews that act as progress reports for their employees. These performance reviews typically aim to indicate areas where an employee has exceeded goals, met goals or underperformed. Ultimately, the performance review would act as a tool upon which to base promotions, salary hikes and bonuses, and to define future goals for an employee. This textbook approach to the performance review is fast becoming obsolete as companies are hitting refresh on most HR functions, such as executive assimilation and transition, compensation and benefit structure and employee training. 2015 saw global giants such as Adobe, Microsoft, Gap, Deloitte, Accenture and GE revamp their performance evaluation processes. Rather than sticking to the age-old semi-annual and annual performance reviews, businesses now favor [...]
Solving Business Challenges with People Analytics – Part 2

Solving Business Challenges with People Analytics – Part 2

September 25, 2015
The first step to gaining in-depth insight and actionable suggestions is defining the scope of the problem, issue, or contemplated business change. The topic at hand should be looked at from every angle – as well as other topics that may be indirectly impacted. While this may sound simple, it is complex and crucial for successful discovery. Once you have defined the scope of the topic, the next and equally challenging step is to define the right questions and how they should be asked. There are so many facets to consider! 9Lenses has distilled all these considerations down to four key principles. Outcome-Oriented Design When designing your discovery interview, keep in mind what a successful outcome will look like. Do you have several hypotheses you need to test? Do you need a list of five actionable steps for improvement? A combination of both or neither of the above? Success [...]
Solving Business Challenges with People Analytics (Part 1)

Solving Business Challenges with People Analytics (Part 1)

September 1, 2015
In order to truly understand any problem, issue, or contemplated change in a business, leaders and consultants need to look at the given business challenge from every angle. Unfortunately, getting People Analytics right is more complicated than it sounds. Currently there are two distinct methods for gathering People Analytics:surveys and interviews. It’s easy to see the appeal of surveys – they’re fast and easy. Often they’re inexpensive, too. You can ask as many questions as you want to as many people as you want. However, there are downsides to this approach. Survey Fatigue. Today people are bombarded with surveys asking their opinion on countless different things – with no tangible outcomes or results from the time they invest filling them out. Over time, this results in low engagement and participation. Numbers without Context. The responses gathered from surveys are incredibly numerical-data heavy. However, what surveys fail to capture [...]
The Case for Executive Assimilation

The Case for Executive Assimilation

August 26, 2015
As of today we have published a few posts on executive assimilation. Last week, for example, we wrote about the top challenge of executive assimilation. A few months ago, we published a case study around how a Fortune 200 executive used 9Lenses software to accelerate her assimilation. Our former CTO, Ed Cohen, has also shared his thoughts about how the onboarding conundrum can be solved. But what we haven’t done so far is really make the case for why Executive Assimilation is an essential process that the HR departments need to address.  HR departments today are assuming a more strategic role in their organizations, becoming more data-driven and using people analytics to make key strategic decisions. As a result, the conventional, highly manual onboarding and orientation processes have become inadequate. We compiled a list of statistics that point towards the fact that HR practices associated with executive onboarding need [...]
ONS TECH GLOBAL