In yesterday’s post, we outlined the process for and importance of the client discovery phase in the consulting process. This post will discuss why consultants should strive to accelerate client discovery. Traditional client discovery methods can decrease the overall value of consulting, and [...]
The first step of the consulting process is the discovery phase. Discovery involves gathering data from multiple sources before the consultants apply their expertise to solve a business problem. The discovery phase of a consulting engagement is therefore key to the consulting process. In a [...]
When it comes to company reputation, it is commonly understood that perceptions shape reality. Whether a company dealing with brand management or environmental sustainability, managing the experiences, impressions, beliefs, and feelings of stakeholders can often mean the difference between success [...]
“Employee engagement” is a hot topic among businesses today, and for good reason. Statistics have shown that employee engagement is directly connected to high performance teams and, in turn, to company performance and revenue. There are innumerable theories, tips, and even organizations devoted [...]
All too often, business books go to waste because leaders cannot determine how to act on the content they read. Because leaders have difficulty putting the books’ content into action, authors cannot demonstrate to leaders how the insights of their books can be used effectively. Consequently, [...]
Data analysis is all about comprehending the meaning and significance of individual data points. One of the easiest ways to attribute significance to data is when trends begin to emerge. 2014 was an interesting year because we saw a considerable number of findings repeatedly appear in our data [...]
The advantages of building your organization to maximize employee empowerment are well known. Commonly cited benefits include increased employee engagement, improved client relationships, and better allocation of leadership resources. When it comes to actually empowering employees on a practical [...]
Knowing what one ought to do is entirely different from actually doing it. This is as true of life as it is true in business. When it comes to properly servicing customers the knowledge-execution gap becomes readily apparent. The mantra in the current social media savy, market heavy business [...]
Time to Insight should be a standard KPI for every business. As Dianna DiSanto argues, today’s business leaders need the ability to gather real-time insight and leverage it instantly. But this new KPI means more than just abandoning those visually taxing spreadsheets for cutting edge data [...]
Our previous post was a summary of Ceare Mainardi’s strategy for effective cost cutting when businesses face the inevitability of budgetary constraints. He envisions a plan where key executives identify core capabilities and then plan cuts around these functions. This approach is more [...]
