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Human Resources

Change Management & Change Leadership – Pros & Cons

Change Management & Change Leadership – Pros & Cons

February 27, 2015
The rise of technology has triggered monumental change in most industries. More than ever before, organizations today are having to adjust, sometimes dramatically, in order to compensate for the new demands and expectations of consumers. Unfortunately for these organizations, employees are all too often adverse to change, making the process of any significant change hard to navigate. “Change Management” and “Change Leadership,” therefore, are important concepts that are prevalent in today’s business world. While the idea of change management is well-established, change leadership is a fairly new concept that many organizations have yet to grasp. The merits and faults of both are still widely discussed in business world. While the definitions for change management and change leadership vary slightly, most business leaders agree that the question of change management and change leadership is not an either/or. Both change management and change leadership play important roles in successfully implementing organizational [...]
7 Employee Engagement Quotes to Remember

7 Employee Engagement Quotes to Remember

February 24, 2015
“Employee engagement” is a hot topic among businesses today, and for good reason. Statistics have shown that employee engagement is directly connected to high performance teams and, in turn, to company performance and revenue. There are innumerable theories, tips, and even organizations devoted to the question of how to best foster employee engagement. At 9Lenses, we have found that frequently the best way to make sense of an issue is to go to its source. To truly understand the things that both aid and discourage employee engagement, therefore, we mined our data for the most telling employee engagement quotes. Seven themes stood out in particular due to the number of times we saw employees repeat them. The following quotes illustrate those themes. Balanced Communication is Key to Engagement 1. “I think within any particular department, communication is good to excellent, whereas communication between multiple different departments tends to be poor [...]
Communication – Intrinsic to Leading High Performance Teams

Communication – Intrinsic to Leading High Performance Teams

February 20, 2015
Statistics have shown us that ensuring employees are engaged is essential to leading high performance teams. There are dozens of ways to cultivate employee engagement, all of which have their own lists of pros and cons. While each organization must choose the methods of engagement that work best according to its unique composition, some practices are applicable to almost every business. Perhaps the foremost of these is communication. On virtually every employee engagement survey you’ll ever encounter, “communication” receives negative reviews. Frequently the problem is organizational silos, which can prevent effective communication between different functions. Poor communication can then lead to overlapping work, redundant responsibilities, and misalignment of expectations. Employees will frequently resign themselves to poor communication, accepting it as a natural, if unfortunate, organizational phenomenon. Others consider communication as one of those “soft skill” that the Human Resources department comes in to discuss periodically, but they fail to [...]
Two Key Characteristics of High Performance Teams

Two Key Characteristics of High Performance Teams

February 3, 2015
The process of building a high performance team involves making adjustments over many areas of an organization. Streamlined processes, team structure, and strategy, for example, all play a role in creating a successful high performance team. One of the key characteristics of high performance teams, however, is employees that are fully engaged. “Employee Engagement” is perhaps the business catchphrase of the past five years. Among other things, employee engagement can foster a positive workplace, which employees obviously prefer. In addition, an organization needs its employees to be engaged because they are far more likely to perform better, creating revenue. There are millions of available statistics around employee engagement – perhaps the most notable are Gallup’s findings that only about 13 percent of people are actually engaged at their jobs and that this disengagement causes $450 billion in lost profits in the U.S. annually – but the data points to [...]
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