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Product Updates

January Product Highlights – New 360 Feedback Workflow

January Product Highlights – New 360 Feedback Workflow

January 2, 2019
Over the holidays we released new functionality to automate the end-to-end 360 feedback assessment workflow. Customers have been leveraging the 9Lenses platform for leadership and talent assessments for years, and we are excited to introduce more automation to significantly simplify 360 administration. 360 Feedback Assessments 360 assessments provide a valuable way for individuals to receive feedback from multiple viewpoints including direct reports, managers, colleagues, and customers or channel partners. However, 360 assessments are often only offered to senior leaders due to the time and costs involved with administering a 360 and analyzing the results. We’ve previously written about how implementing a few best practices can dramatically improve the end user experience and provide relevant, role-specific insights. Our latest release takes this a step further by providing an automated workflow for individuals to nominate their own raters, removing the need for admins to compile an exhaustive list of stakeholders. [...]
September Platform Highlights – Anonymous Assessment Workflow

September Platform Highlights – Anonymous Assessment Workflow

September 24, 2018
Last week we released a platform update with a new anonymous assessment workflow and several usability updates to existing features. Some of the updates we’re most excited about include:Fully Anonymous Assessment Workflow New Segmentation Display Options Redesigned Comment Sorter Fully Anonymous Assessment Workflow We designed a new data collection workflow that retains the ability to save, quit, and resume assessments without capturing any PII (personally identifiable information). This workflow is fully anonymous and provides each participant with a unique code instead of capturing names or email addresses. We recommend this option for assessments on sensitive topics or with small populations. Participants access the assessment through a common link and receive an auto generated unique code. If participants need to save and exit the assessment, they can re-enter their code on the common link to pick up where they left off. New Segmentation Display Options Admin users can now [...]
July Product Highlights – New Data Exports and Usability Updates

July Product Highlights – New Data Exports and Usability Updates

August 1, 2018
This week we released a platform update focused on workflow automation and usability enhancements. The features in this release were heavily influenced by customer feedback, and we appreciate your continued feedback as we continue to enhance our assessment platform! Some of the updates we’re most excited about include:New Question Type for Numeric Input Redesigned Raw Data Export Automated Participation Status Updates Engagement Management Updates New Question Type – Numeric Input Matrix This new question type builds off of the existing numeric input question to offer more layout and configuration options. The matrix layout enables users to capture large amounts of numeric data more efficiently. We recommend this question type for benchmarking assessments or assessments capturing financial data. Different validation rules can be applied for each column in the matrix to ensure higher data quality. For example, a column capturing % ROI could require a smaller numeric range, [...]
June Platform Highlights – New Maturity Model Question Type

June Platform Highlights – New Maturity Model Question Type

June 14, 2018
This week we released a platform update featuring a new question type for maturity model assessments and several usability and performance updates. We’re particularly excited about this release because it gives our customers new ways to display their content to better engage participants. Maturity Model Assessments Maturity models measure an organization’s as-is (current) and to-be (future) business process maturity based on a framework of best practices (Looy, Backer, and Poels, 2010). These assessments are commonly used by organizations to rapidly assess the current situation and measure progress overtime. An example of a generic process maturity model is shown below. The five maturity levels (ad-hoc, basic, competitive, advanced, and leading) each have detailed definitions and are used to measure organizational maturity across different capabilities. Since maturity models have more detailed descriptions than most survey questions, it can be challenging to display them in traditional survey question types. The matrix scale [...]
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