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Customer Success:Diamond Mind Lands Strategic Investment


Customer Success:Diamond Mind Lands Strategic Investment

Diamond Mind, the nation’s leading provider of payment solutions for independent K-12 schools, and a valued 9Lenses customer, recently announced that it received a strategic investment by Serent Capital, a growth equity firm, to accelerate Diamond Mind’s growth.

As a 9Lenses customer, Diamond Mind has used multiple 9Lenses Apps, including our powerful Business 360 App to rapidly gather organizational intelligence and identify key areas for improvement and value creation. Upon receiving the strategic investment, Katherine Novikov, Founder & CEO of Diamond Mind had the following to say:

During the [several] months leading up to the investment in Diamond Mind by Serent Capital, we at Diamond Mind had the invaluable support of a few other key folks/organizations each of which played a key role in our growth, continued maturation as an organization and the culmination of our recent investment event.

Katherine continued, by stating, “Not only has Edwin [Miller] been an exceptional source of wisdom and support through this period, Diamond Mind’s use of the 9Lenses SaaS platform has provided us excellent, actionable insights into the growth of our company during this critical phase. I warmly and enthusiastically recommend both Edwin and 9Lenses to others in (or wishing to be in!) a rapid growth mode.

Edwin Miller, CEO of 9Lenses added, “It is always highly rewarding to see the positive impact that our organizational intelligence platform has on our customers’ businesses and their leadership teams. In this case, I was fortunate enough to play a dual role:more directly as a Board Member of Diamond Mind and indirectly through Diamond Mind’s continued use of the 9Lenses platform. I’m proud of what Katherine and her team have accomplished and wish them continued success in this new phase of their growth.

The full Press Release of Diamond Mind’s strategic investment can be read here.

If you want to learn more about how 9Lenses has helped other company’s drive performance through organizational intelligence and employee insights, you can read our testimonials and case studies here or request a demo here.

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 Patrick Merfert

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